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Frequently Asked Questions

Check most frequently asked questions here
How do I decide the size of an air conditioner?
What is a reverse cycle?
What is an inverter?
What are the benefits of Inverter AC?
Is buying online safe?
What are my payment options?
What is the "CVC"?
What happens after I have completed payment online successfully?
What is your shipping areas?
How to check shipping rate?
Can my item be delivered to a PO Box?
Can I nominate a different delivery address to the billing address?
Can I choose to pick up my order in-store?
Can I be informed when my item is dispatched so that I can be at home for delivery?
Does someone need to be home to accept delivery?
Return, replacement and refund
Can I cancel an order?
What is your return, replacement and refund policy?
How long is the warranty for air conditioners sold on your website?
How to make a manufacture warranty claim?
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